New Forest Borough Council

Councillors: 48

Wards: 28

Committees: 14

Meetings (2026): 60

Meetings (2025): 80

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Meeting

Name: Housing and Communities Overview and Scrutiny Panel
Start: 2026-06-17T17:00:00Z
End: 2026-06-17T21:00:00Z
Location: Council Chamber - Appletree Court, Beaulieu Road, Lyndhurst, SO43 7PA

Housing and Communities Overview and Scrutiny Panel - New Forest

Agenda

Published

Minutes

Pending

Meeting Times

Scheduled Time

Start:
Wednesday, 17th June 2026
6:00 PM

End:
Wednesday, 17th June 2026
10:00 PM

Meeting Status

Status:
Confirmed

Date:
17 Jun 2026

Location:
Council Chamber - Appletree Court, Beaulieu Road, Lyndhurst, SO43 7PA

Meeting Attendees

Committee Member

Cllr Neil Tungate

Conservative

Expected

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Substitute

Cllr Colm McCarthy

Liberal Democrat

Not required

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Committee Member

Cllr Sean Cullen

Liberal Democrat

Expected

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Co-Optee

Melvyn Utley

(Co-optee - Tenant Representative)

Expected

Committee Member

Cllr John Haywood

Labour and Co-operative

Apologies

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Committee Member

Cllr Patrick Mballa

Liberal Democrat

Expected

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In Attendance

Cllr Dan Poole

Conservative

Expected

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Officer

Chief Operations Officer and Deputy Chief Executive

Richard Knott

Expected

Committee Member

Cllr Allan Glass

Conservative

Apologies

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Officer

Chief Executive

Kate Ryan

Expected

Officer

Democratic Services Officer

Lee Ellis

Expected

Substitute

Vice-Chairman of Council

Cllr Barry Rickman

Conservative

Not required

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Committee Member

Cllr Kate Crisell

Conservative

Expected

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Chairman

Cllr Steve Clarke

Conservative

Expected

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Vice-Chairman

Cllr Hilary Brand

Liberal Democrat

Expected

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Committee Member

Cllr Peter Armstrong

Independent

Expected

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Committee Member

Cllr Christine Ward

Conservative

Expected

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Substitute

Cllr David Hawkins

Conservative

Not required

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Substitute

Cllr Nigel Linford

Independent

Not required

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Substitute

Cllr Joe Reilly

Independent

Not required

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Substitute

Cllr Alex Wade

Liberal Democrat

Not required

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In Attendance

Cllr Steve Davies

Conservative

Expected

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Officer

Tenant Engagement Manager

David Brown

Expected

Officer

Gas and Electrical Engineer

Ben Close

Expected

Officer

Service Manager - Housing Resident Service

Kirsty M Farmer

Expected

Officer

Strategic Director Housing and Communities

Sophie Sajic

Expected

Officer

Service Manager - Housing Maintenance Programmes and Servicing

Sophie Tuffin

Expected

Officer

Service Manager – Legal and Information Governance

Amanda Wilson

Expected

Officer

Performance & Insight Manager

Saqib Yasin

Expected

Agenda

0 Apologies

1 Minutes

To confirm the minutes of the meetings held on 18 March and 18 May 2026 as a correct record.

2 Declarations of Interest

To note any declarations of interest made by members in connection with an agenda item. The nature of the interest must also be specified.

Members are asked to discuss any possible interests with Democratic Services prior to the meeting.

3 Public Participation

To receive any public participation in accordance with the Council’s public participation scheme.

4 Portfolio Holder's Update

An opportunity for the Portfolio Holder’s to provide an update to the Panel on developments within their portfolio.

5 Social Housing Regulation - Tenant Representative on the Housing and Communities Overview and Scrutiny Panel

To agree the Social Housing Regulation – Tenant Representative on the Housing and Communities Overview and Scrutiny Panel.

Attachments:

Document Report 09 Jun 2026

6 Corporate Plan: Key Performance Data - Quarter 4 And Target Refresh for 2026/27

To consider the performance data against KPI’s identified in the Corporate Plan and details of measures requiring updated targets.

Attachments:

Document Report 09 Jun 2026
Document Appendix 1 09 Jun 2026
Document Appendix 2 09 Jun 2026

7 Corporate Plan: Annual Performance Report 2025-26

To receive the Corporate Plan: Annual Performance Report 2025-26.

Attachments:

Document Report 09 Jun 2026
Document Appendix 09 Jun 2026

8 Annual Complaints Performance and Service Improvement Report 2025/26

To receive the Annual Complaints Performance and Service Improvement Report 2025/26.

Attachments:

Document Report 09 Jun 2026
Document Appendix 1 09 Jun 2026
Document Appendix 2a 09 Jun 2026
Document Appendix 2b 09 Jun 2026
Document Appendix 3 09 Jun 2026

9 Housing Annual Compliance Report

To receive the Housing Annual Compliance Report.

Attachments:

Document Report 09 Jun 2026

10 Housing Revenue Account - Asset Management Strategy 2026-2031

To receive the Housing Revenue Account – Asset Management Strategy 2026 -2031

Attachments:

Document Report 09 Jun 2026
Document Appendix 1 09 Jun 2026

11 Tenant Satisfaction Measures 2025/26

To consider the Tenant Satisfaction Measures 2025/26.

Attachments:

Document Report 09 Jun 2026
Document Appendix 1 09 Jun 2026

12 Housing Landlord Tenancy Management Strategy

To receive the Housing Landlord Tenancy Management Strategy.

Attachments:

Document Report 09 Jun 2026
Document Appendix 1 09 Jun 2026

13 Work Programme

To agree the work programme to guide the Panel’s activities over the coming months.

Attachments:

Document 2026-27 Work Programme 09 Jun 2026

14 Any other items which the Chairman decides are urgent

Previous Meetings

17th Jun 2026