This is a meeting of the Council of New Forest Borough Council held on the 11th Dec 2023.
The last meeting was on 14th Apr 2025. The next meeting is scheduled for 12th May 2025.
Council Chamber - Appletree Court, Beaulieu Road, Lyndhurst, SO43 7PA
No recordings have been submitted for this meeting yet. If you have one, you can Upload a Recording
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1 | Minutes |
Special Minutes 09102023 1830 Council
Public minutes 09102023 1830 Council RESOLVED:
That the minutes of the Special and Ordinary Council meetings held on 9 October 2023, be confirmed.
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2 | Declarations of Interests |
There were no declarations of any disclosable pecuniary interests by Members.
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3 | Chairman's Announcements |
Grainne O’Rourke
The Chairman reported that it was the final full Council meeting for the Strategic Director for Housing, Communities and Governance, and the Council’s Monitoring Officer, Grainne O’Rourke.
Grainne joined NFDC from a local government background in June 1997, as Principal Solicitor - Planning. Members with long service recalled her excellent work supporting the Planning Committee.
Grainne had a succession of promotions, including to Head of Legal & Democratic Services in February 2000, with the addition of Monitoring Officer responsibilities reflected in 2001. Grainne was recognised as a brilliant advisor to the Council and its Members.
Grainne’s work in the Monitoring Officer role also included the significant progress from 2011 to move the Council forward from the old Standards regime and help shape its Code of Conduct, and more recently overseeing the preparations for the new Council in 2023, a refreshed Constitution and a comprehensive new Member Induction Programme.
In 2015, Grainne became the Executive Head of Governance and Regulation, broadening her responsibilities across a range of regulatory services.
Grainne began the transformation of the Council’s full range of Housing Services from 2018. And as preparations continued to meet the requirements of the new Social Housing Regulator, it was recognised that the Council could not be better placed to rise to future challenges in housing, having had Grainne’s driving force to modernise and ensure that services meet the housing needs of local residents.
In recent years, Grainne was also instrumental in helping to deliver the Public Space Protection Orders for the New Forest, working with partners to secure powers to help protect the natural environment. Members recognised that her leadership of this project was much appreciated by local partners including the National Park, the Forestry Commission and the Verderers.
Most recently, in November 2022, Grainne became the Strategic Director for Housing, Communities and Governance and would leave the Council with the legacy of high quality services, her professional approach and an incredible contribution to the Council over 26 years with NFDC. The Chairman extended, on behalf of the Council, his personal thanks to Grainne, for all her work.
Group Leaders also paid tribute to Grainne on behalf of their groups, recognising her contribution to initiatives such as St George’s Hall, Calshot, the transformation of Housing Services and the significant contribution to the Council in the Monitoring Officer role.
Grainne thanked Members for their kind words, and wished the Council every success for the future.
Engagements
The Chairman reported on the following engagements undertaken since the last Council meeting:-
17 October
Attended the Youth Options Annual Review and Celebration at Hanger Farm Arts Centre in Totton, hosted by HM Lord Lieutenant of Hampshire. This shared the success stories of some of the children and young people together with the work that Youth Options provide.
26 October
HM Lord Lieutenant of Hampshire hosted the Hampshire Awards Ceremony as President, held at St Swithuns School in Winchester.
2 November
Attended the Solent Mind Celebration and AGM, which reflected on the past year, looking ahead to the future and continuing to strengthen partnerships, and looking at the challenges of mental health.
6 November
Attended the Annual Awards Ceremony of Minstead Trust, hosted by Daniel, someone supported by the Trust. The Wellbeing Instructor Andy spoke about the internal magazine that is produced and there was also a demonstration and a performance by the Portsmouth supported choir.
13 November
Attended, as President, the AGM of New Forest Mencap in New Milton. The agenda consisted of funding and grants during the financial year and an annual report.
17 November
Attended the Royal Hampshire Regiment Reception in Winchester.
24 November
Attended the presentation of a new defibrillator positioned at the New Inn Pub in Hounsdown, Totton. This was due to the fundraising efforts over the last 18 months to raise money for this to be provided and installed. Wessex Heartbeat presented the community with it on the day.
Represented the District Council at the Beaulieu Annual Estate Dinner, hosted by Lord Montagu. The guest speaker, Hallam Mills, spoke about his work at Bisterne Farms and the Environmental Farmers Group.
30 November
Attended the Brilliance in Business Awards for the New Forest Business Partnership. The awards ceremony, representing the 9000 businesses in the New Forest, celebrated the success and achievements of local businesses, and the presentation of awards were made in the 18 categories.
2 December
Attended the Carol Service for the New Milton Town Mayor, featuring performances by the New Forest Community Choir and the La Nova singers.
6 December
Hosted the Inaugural Long Service Award Annual Reception, celebrating NFDC employees who had reached 20, or 30 years of service to the Council this year.
The Chairman extended his thanks to the Vice-Chairman for attending the Mayor of Test Valley’s charity event on 10 November, on his behalf.
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4 | Leader's Announcements |
The Leader made the following announcements:-
One Year as Leader
The Leader referred to the recent one-year anniversary of being Leader of the Council. She expressed her privilege to have taken on the Leader portfolio, to listen to residents, visit key projects, and work with officers at the council. She placed on record her thanks to the Council’s Members for their work over the last year.
Freeport and Partnerships
The Leader continued to represent the Council through developing relationships with partners locally and across the Freeport. Last month she met with the new Principal of Brockenhurst College to discuss how the organisations could work more closely together on the skills agenda, and she also attended the Solent Cluster Conference as key-note speaker. The Leader pledged the Council’s full support to The Solent Cluster’s work and the transition to Net Zero, due to the positive lasting legacy for the District’s residents. This would help the New Forest to keep being a place for opportunity and innovation. The Leader was also honoured to have been invited to join the District Council Network board where she would continue to highlight the great services delivered by districts, local to their communities, and also represent issues of shared concern with Government.
Local Bank Closures
One issue the Leader knew was of a concern to many in the Forest, was the closure of local bank branches, which seemed to be escalating. She had written to the two local MPs on the matter and also asked officers to ensure the Council responded to the current FCA consultation regarding access to cash.
Corporate Plan and Transformation
Members were reminded of the development of the draft Corporate plan which would shape Council services based on the results of the residents' survey, whilst aiming to operate in greener and smarter ways. She was proud to highlight the progress made in shaping Future New Forest – the transformation strategy that would take the Council from good to great. The Council’s local leadership role was also highlighted, with the example of making a difference in Calshot by supporting the community through updating facilities, improving wellbeing, and finding solutions for food insecurity.
Council Officers
The Leader reported her reflection that the officers at New Forest District Council were exceptional and she expressed her thanks for all their work. The Leader highlighted her passion to continue to promote the Council as a respected local employer with benefits that support people's home lives as well as thriving in the workplace. In the coming months, she invited Members to engage in the initiatives to ensure the New Forest continued to be a wonderful place to live, work, rest and visit.
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5 | Report of Cabinet - 1 November 2023 |
Report of Cabinet - 1 November 2023
5 - Appendix 1 - Procurement Strategy (2023 Refresh) - Report 5 - Appendix 1 - Procurement Strategy (2023 Refresh) - Appendix 1 PART I – ITEMS RESOLVED BY CABINET
There were no speakers on the items resolved by Cabinet at its meeting on 1 November 2023.
PART II – RECOMMENDATIONS TO COUNCIL
Item 2 – Procurement Strategy (2023 Refresh)
Cllr Heron introduced the item and moved the recommendations from the Cabinet meeting. Cllr Cleary seconded the motion.
RESOLVED:
That the Procurement Strategy (2023 Refresh) set out in attachment Appendix 1 of the report, be adopted. |
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6 | Report of Cabinet - 6 December 2023 |
Report of Cabinet - 6 December 2023
Appendix 1 - Transformation Strategy 2024-2028 Appendix 2 - Council Tax 2024/25 - Setting the Tax Base Appendix 3 - Council Tax Reduction Scheme 2024/25, Housing Benefit Income Disregard and National Non-Domestic Rate Relief Policy Appendix 4 - Freedom Leisure Contract Variation Appendix 4 - Freedom Leisure Contract Variation - Appendix 1 Appendix 4 - Freedom Leisure Contract Variation - Appendix 2 PART I – ITEMS RESOLVED BY CABINET
Item 3 – Medium Term Financial Plan 2023 Onwards
One Member highlighted the burden placed on motorists of the New Forest by raising car parking fees and charges. In response, the Portfolio Holder for Finance and Corporate highlighted that the Council’s decision on this matter had provided for service users of car parks to contribute towards an appropriate level of fees and charges, rather than the wider local population, some of whom may not be able to afford a car.
Item 5 – Supporting the Armed Forces and the Armed Forces Covenant
The Council’s Armed Forces Member Champion welcomed the amendment made at the Cabinet meeting, to recognise explicitly in the recommendations all four services and Armed Forces charities. Other Members welcomed the report and the work underway across the Council.
One Member highlighted the work of the Royal British Legion, including recent campaigns for a Veterans Commissioner for England. He encouraged councillors to keep in touch with this work and to support their campaigns where relevant and appropriate in support of the covenant commitments.
PART II – RECOMMENDATIONS TO COUNCIL
Item 6 – Transformation Strategy 2024-2028 (Future New Forest – Transforming Tomorrow, Together)
The Leader introduced the item and moved the recommendations from the Cabinet meeting. Cllr Heron seconded the motion.
Some Members highlighted the importance of maintaining face-to-face customer services for residents, ensuring this worked for all parts of the New Forest. Consultation in respect of any proposed changes was also highlighted as a key aspect of bringing both staff and residents along the Transformation journey.
The Portfolio Holder for Finance and Corporate highlighted that Transformation was a broader improvement programme wider than customer services alone, which in itself was designed to achieve efficiencies. This would allow the Council to consider options to maintain or enhance capacity for those residents who engaged with the Council in a non-digital way.
In responding to the debate, the Leader committed to maintaining a face-to-face customer offer for those residents who needed it, alongside ensuring that meaningful consultation was undertaken and considered throughout the process.
RESOLVED:
That the Transformation Strategy at Appendix 1 and the Year One Indicative Work Programme at Appendix 2 of the Cabinet report, be approved.
Item 7 – Council Tax 2024/25 – Setting the Tax Base
Cllr Heron introduced the item and moved the recommendations from the Cabinet meeting. Cllr Cleary seconded the motion.
RESOLVED:
That:-
(a) The calculation of the Council’s tax base for the year 2024/25 be approved; and
(b) Pursuant to the report and in accordance with the Local Authorities (Calculation of Council Tax Base) (England) Regulations 2012, the amount calculated by this Council as its council tax base for the year 2024/25 be as follows and as detailed in Appendix 3 of the Cabinet report:-
Item 8 – Council Tax Reduction Scheme 2024/25, Housing Benefit Income Disregard and National Non-Domestic Rate Relief Policy Review
Cllr Heron introduced the item and moved the recommendations from the Cabinet meeting. Cllr Cleary seconded the motion.
A Member of the Task and Finish Group expressed his concern about moving forward with changes, given the low levels of consultation response. Some Members asked how this might be addressed moving forwards. A member highlighted the volume of consultations the public were currently being asked to respond to and this might be presenting in fatigue to the exercise, without assurance that the responses were truly impactful on the final design of proposals.
In response to the debate, the Portfolio Holder shared Members’ disappointment with the low number of consultation responses. However, the context for the report was £9.5 million of resident support, which had been received well by partner agencies, many of which were advocates for those hard to reach groups that Members recognised were important to engage.
RESOLVED:
That:-
(a) An increase the standard earnings disregard and removal of the additional earnings disregard, as detailed in Section 7 of the Cabinet report, from 1 April 2024, be approved;
(b) That a Task and Finish Group review a Banded scheme during 2024;
(c) That the full disregard of war pension income in the assessment of Housing Benefit, as detailed in Section 9 of the Cabinet report, be approved; and
(d) That the updated National Non-Domestic Rate Relief policy as detailed in Section 10 of the Cabinet report, be approved.
Item 9 – Freedom Leisure Contract Variation
Cllr Poole introduced the item and moved the recommendations from the Cabinet meeting. Cllr Cleary seconded the motion.
Cllr Rackham moved the following amendment as an addition to the recommendation:-
“That the support offered to Freedom Leisure is conditional, upon Freedom Leisure guaranteeing that existing services used by established community groups are protected and maintained.”
Cllr M Wade seconded the amendment.
Members speaking for the amendment highlighted the contract variations undertaken to support Freedom Leisure to date, and concerns that this would continue into the future, coupled with uncertainty for community use of the facilities.
Members speaking against the amendment highlighted the improved financial position of the Council having entered into the partnership with Freedom Leisure. It was suggested that in operating the leisure centres, Freedom should be entitled to make operational decisions to the benefit of all customers and users of the facilities. Some Members expressed that the recent swimming club consultation could have been handled better and lessons could be learnt moving forward on any proposed service changes.
In responding to the debate on the amendment, Cllr Rackham highlighted the uncertainty faced by community groups and the need for protection of their use of the facilities they depended upon.
In responding to the debate on the amendment, the Portfolio Holder for Community, Safety and Wellbeing reiterated that Freedom Leisure needed to make operational decisions on the running of leisure services. He concluded by reminding the Council that had it not entered into the partnership, the full financial burden for the rising cost of utilities would be with the Council.
Put to the vote, the amendment was lost.
The Council continued to debate the substantive motion. One Member highlighted the global energy crisis that could not have been foreseen when the Council entered into the partnership and in doing so, it had allowed the Council to share this burden instead of having to address the full financial impact alone. Some Members expressed their concern that the contract continued to be subject to variations, and this was changing the landscape of the original benefits of the partnership arrangements.
In responding to the debate on the substantive motion, the Portfolio Holder for Community, Safety and Wellbeing reminded the Council that five leisure centres remained open for business in the New Forest, and without the support of a partner to share the burden of the utility costs, the Council would be looking at how the full financial burden could be addressed. In many other local authority areas, this gap had been addressed by the closure of some facilities.
A request for a recorded vote was supported by the requisite additional 11 Members. Subsequently, the substantive motion of the report of Cabinet was put to a recorded vote, the outcome of which was as follows:-
Voting for:- Cllrs Alvey, Armstrong, Clarke, Cleary, Craze, Crisell, Dunning, Glass, Hartmann, Hawkins, Heron, Linford, Murray, O’Sullivan, Penman, Penny, Poole, Reid, Rickman, Rippon-Swaine, Sleep, Thierry, Tipp, Tungate, Ward and Young.
Voting against:- Cllrs Brand, Cullen, J Davies, Dowd, Harrison, Haywood, Mballa, McCarthy, Millar, Millington, Osborne, Parker, Rackham, Reilly, Richards, M Wade and Woods.
Abstaining:- None.
The motion was carried, 26 in favour, 17 against, 0 abstaining.
RESOLVED:
That the proposals set out in the Cabinet report be approved, to vary the contract with Freedom Leisure to deal with the significant challenges presented by the unforeseen increases in energy costs, achievable via the incorporation of a mechanism for the Council to share the cost of utilities over and above the costs assumed in the bid.
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7 | Questions |
Questions
Questions and Answers Questions were put and answered under Standing Order 22, as follows:-
· From Cllr Parker to the Leader of the Council, Cllr Cleary on Southern Water. · From Cllr Woods to the Portfolio Holder for Environment and Sustainability, Cllr Blunden on car parking fees and charges. · From Cllr J Davies to the Portfolio Holder for Community, Safety and Wellbeing, Cllr Poole on Freedom Leisure. · From Cllr M Wade to the Portfolio Holder for Community, Safety and Wellbeing on crime reduction. · From Cllr Clark to the Portfolio Holder for Environment and Sustainability, Cllr Blunden on the Waste Strategy. · From Cllr Rackham to the Portfolio Holder for Environment and Sustainability, Cllr Blunden, on car park income. · From Cllr Brand to the Portfolio Holder for Planning and Economy, Cllr Tipp, on engaging with New Forest businesses. · From Cllr Millar to the Portfolio Holder for Environment and Sustainability, Cllr Blunden on the Waste Strategy. · From Cllr Haywood to the Leader of the Council, Cllr Cleary on the closure of Ringwood Brewery · From Cllr Rackham to the Leader of the Council, Cllr Cleary, on Southern Water · From Cllr Haywood to the Portfolio Holder for Finance and Corporate on the impact of increased fees and charges.
Note: A copy of the full questions and replies are attached to these minutes.
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8 | Notice of Motion |
The Chairman confirmed that Cllr Blunden, with the consent of his seconder, had withdrawn the motion as he had unexpectedly been unable to attend the meeting to present it.
This would be brought forward to a future Council meeting.
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9 | Appointment of Monitoring Officer |
RESOLVED:
1. That Tanya Coulter (currently Service Manager – Legal and Deputy Monitoring Officer) be appointed as Monitoring Officer, with effect from the departure date of the current Monitoring Officer, Grainne O’Rourke.
2. That the consequential amendments be made throughout the Council’s Constitution.
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10 | Membership of Committees and Panels |
There were no changes.
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Item | Title | Minutes |
0 | Apologies |
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Cllr David Hawkins
Conservative
Present, as expected

Cllr Jill Cleary
Conservative
Present, as expected
Kate Ryan
None
In attendance
Grainne O'Rourke
None
In attendance
Alan Bethune
None
In attendance
James Carpenter
None
In attendance
Tanya Coulter
None
In attendance
Daniel Reynafarje
None
In attendance
Matt Wisdom
None
In attendance
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