Terms of Service

1. Introduction

Welcome to Polly Tix, a community-focused service operated by Drofmada Ltd, a UK-registered company. By using this site, you're agreeing to the terms below, which help us keep the platform safe, respectful, and focused on its goal: encouraging informed engagement in local politics.

2. Who Can Use This Site

You're welcome here whether you're politically active or just curious. While anyone may browse the site, you must be 18 or older to create an account or submit content.

3. What’s Okay (and Not Okay)

We ask everyone to use this platform constructively. That means:

• Don’t post anything illegal, defamatory, threatening, or hateful.
• No spam, pyramid schemes, or competition ads.
• Don't disrupt the platform or try to access areas you shouldn't.
• No personal attacks or misuse of information about others.
• Stay respectful — criticism of policies is welcome, abuse of people is not.

4. Why This Platform Exists

This site exists to help local communities engage with political decisions, councillors, elections, and events. It aims to make democracy more accessible — not more combative. Posts should add to local understanding, not misinformation or hostility.

5. Your Contributions

We encourage thoughtful, accurate posts — whether you're sharing a local meeting, a councillor quote, or event info. If you're unsure of a fact, say so. We may edit or remove content to protect accuracy, fairness, and accessibility.

6. Your Data & Privacy

We follow UK GDPR rules and take data protection seriously. Any personal data is handled as described in our Privacy Policy. We're committed to using it responsibly and transparently.

7. Moderation & Safety

This is a community space, so we work hard to keep it constructive and safe.

7.1 Reporting Issues

If you see something harmful, report it via the flag system or email us at support@polly-tix.uk. We aim to review all reports within 14 days. Content reported three or more times will be hidden automatically until reviewed.

7.2 Moderation Actions

• We may edit or remove posts that break these terms.
• We may issue warnings or suspend accounts where needed.
• Serious or repeat breaches may lead to permanent bans.

7.3 Appeals

If you think a moderation decision was unfair, email us with context. We’ll review within 14 days and respond.

8. Disclaimer

We do our best, but we can’t promise the site will always be accurate or available. We aren't liable for errors, outages, or third-party content.

9. Payments

Some features may involve payments (e.g., voluntary contributions or upgrades). Payments are handled securely via Stripe. We don’t store payment details ourselves. Stripe’s Terms of Service and Privacy Policy apply.

10. Changes to These Terms

We may update these terms as the platform evolves. Changes will be published here, and using the site after changes means you accept them. We'll make major updates clear, but we won’t email every user individually.

11. Ending Your Use

You can stop using the site at any time. We may suspend or end your account if you breach these terms or misuse the platform.

12. Legal Info

This service is operated under UK law. Any disputes will be handled by UK courts.

13. Contact

If you have questions, ideas, or concerns, drop us a line:

Email: support@polly-tix.uk
Company Name: Drofmada Ltd
Registered Address: Suite RA01, 195–197 Wood Street, London, E17 3NU
Company Number: 16385848

Last Updated: 9th May 2025