Privacy Policy

Thank you for your interest in our privacy policy. This website is operated by Drofmada Ltd, and is intended for people in the UK interested in the democratic structure of their local councils. This policy only applies to users of this website, not to the public information we re-use from external public sources.

For general enquiries, contact info@polly-tix.uk. To reach our Data Protection Officer, please email dpa@polly-tix.uk.

All processing of personal data (such as your name, postcode, or email address) is carried out in compliance with the UK General Data Protection Regulation (UK GDPR).

Data Storage

This website and its data are hosted in the UK and EU using cloud infrastructure provided by Hetzner. To help keep your data safe from malicious traffic and abusive bots, our site is protected by Cloudflare.

Analytics

We use Google Analytics to better understand how people use our site and improve user experience. This means your activity (such as page views and clicks) may be tracked by Google. See their privacy policy at policies.google.com/privacy.

How We Use Your Data

• To personalise your experience and better respond to your needs.
• To improve our website based on feedback and usage data.
• To respond more effectively to support requests or enquiries.
• To send occasional emails in response to your queries or requests.

How We Protect Your Data

We use a variety of security measures, including data encryption, to safeguard your personal information when you submit or access it on our website.

In addition, our website is protected by Cloudflare, including the use of Cloudflare Turnstile to detect and block malicious automated traffic (bots). This helps us prevent abuse, spam, and other attacks while keeping your experience smooth and secure.

Data Retention

We make a good-faith effort to:

• Keep server logs (including IP addresses) for no more than 1 year.
• Keep IPs linked to registered users and their activity for no more than 5 years.

Cookies

Our website uses cookies — small files stored on your device — to remember your preferences, associate your activity with your account (if logged in), and help us analyse site traffic. We may use third-party providers to assist us, but they are only permitted to use this data to support our operations.

Third-Party Disclosure

We do not sell, trade, or share your personally identifiable information with third parties. We may disclose limited data to comply with legal obligations, enforce site policies, or protect rights and safety. Aggregated, non-identifiable visitor data may be shared for analysis or service improvement purposes.

Links to Third Parties

Our site may occasionally link to third-party content or services (e.g., embedded videos). These external sites have independent privacy policies, and we are not responsible for their practices. However, we welcome feedback about any such links.

Your Rights

• Right to be informed: We will notify you if your personal data is shared.
• Right of access: You may request a copy of the data we hold on you.
• Right of rectification: We’ll correct inaccurate information on request.
• Right to erasure: We can anonymise your contributions if requested, but reserve the right to retain anonymised content to preserve readability and platform integrity.
• Right to object: You can object to our data practices and request alternative methods, unsubscribe from communication, or request anonymisation.

Your Consent

By continuing to use our site, you consent to the terms of this privacy policy.

Updates to This Policy

We may update this policy from time to time. All changes will be posted on this page.
Last updated: 09/05/2025