New Forest Borough Council

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Meetings (2024): 78

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Meeting

Name: Resources and Transformation Overview and Scrutiny Panel
Start: 2024-11-21T10:00:00Z
End: 2024-11-21T14:00:00Z
Location: Council Chamber - Appletree Court, Beaulieu Road, Lyndhurst, SO43 7PA

Resources and Transformation Overview and Scrutiny Panel - New Forest

Agenda

Published

Minutes

Pending

Meeting Times

Scheduled Time

Start:
Thursday, 21st November 2024
10:00 AM

End:
Thursday, 21st November 2024
2:00 PM

Meeting Status

Status:
Confirmed

Date:
21 Nov 2024

Location:
Council Chamber - Appletree Court, Beaulieu Road, Lyndhurst, SO43 7PA

Meeting Attendees

Vice-Chairman

Cllr Barry Dunning

Conservative

Present, as expected

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In Attendance

Cllr Jeremy Heron

Conservative

In attendance

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In Attendance

Cllr Steve Davies

Conservative

In attendance

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Officer

Philip Marston

Expected

Officer

Strategic Director of Corporate Resources & Transformation, Section 151 Officer

Alan Bethune

In attendance

Officer

Conservative

Present, as expected

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Officer

Transformation and Improvement Manager

Ingrid Archer

In attendance

Officer

Assistant Director Transformation

In attendance

Officer

Rich Bird

In attendance

Officer

Assistant Director - Governance (Monitoring Officer)

Tanya Coulter

In attendance

Officer

Democratic Services Officer

Andy Rogers

In attendance

In Attendance

Cllr Steve Clarke

Conservative

In attendance

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In Attendance

Cllr Janet Richards

Green

In attendance

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In Attendance

Chairman of the Council

Cllr John Sleep

Conservative

In attendance

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Officer

Service Manager - Democratic and Support Services

Matt Wisdom

In attendance

Officer

Karen Grimes

In attendance

Agenda

0 Apologies

1 Minutes

To confirm the minutes of the meeting held on 19 September 2024 as a correct record.

2 Declarations of Interest

To note any declarations of interest made by members in connection with an agenda item. The nature of the interest must also be specified.

Members are asked to discuss any possible interests with Democratic Services prior to the meeting.

3 Public Participation

To receive any public participation in accordance with the Council’s public participation scheme.

4 Information Governance and Complaints - Half Yearly Update

To receive the half yearly update complaints performance and service improvement report (to include the annual complaints performance and service improvement report 2023/24)

(Members of the Housing and Communities Overview and Scrutiny Panel have been invited to attend for this item).

Attachments:

Document RAT Overview and Scrutiny Report - Half Yearly Update on Complaints 13 Nov 2024
Document Appendix 1 - Half Yearly Update Complaints Performance & Service Improvement Report 13 Nov 2024

5 Financial Strategy Task and Finish Group Report

To receive the report of the Financial Strategy Task and Finish Group.

Attachments:

Document Resources and Transformation Overview and Scrutiny Panel Report v2 13 Nov 2024

6 Council Tax Reduction Scheme Task and Finish Group Report

To receive the report of the Council Tax Reduction Scheme Task and Finish Group.

Attachments:

Document Report to RATOSP 21.11.24 - CTRS, CTRS Policy and Council Tax Premiums 13 Nov 2024
Document CTRS Sanction and Prosecutions Policy 2024 13 Nov 2024

7 Transformation Programme Update

To receive an update on the Transformation Programme including Digital Principles.

Attachments:

Document FNF Transformation and Digital Update RaT Panel November 24 (003) 13 Nov 2024

8 Portfolio Holders' Updates

An opportunity for the Portfolio Holders to provide an update to the Panel on developments within their portfolios.

9 Work Programme

To agree the work programme to guide the Panel’s activities over the coming months.

Attachments:

Document RAT Panel Work programme 2024-25 13 Nov 2024

10 Any other items which the Chairman decides are urgent

Previous Meetings

12th May 2025