New Forest Borough Council

Councillors: 48

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Meetings (2025): 72

Meetings (2024): 78

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Meeting

Name: Resources and Transformation Overview and Scrutiny Panel
Start: 2024-07-25T09:00:00Z
End: 2024-07-25T13:00:00Z
Location: Council Chamber - Appletree Court, Beaulieu Road, Lyndhurst, SO43 7PA

Resources and Transformation Overview and Scrutiny Panel - New Forest

Agenda

Published

Minutes

Pending

Meeting Times

Scheduled Time

Start:
Thursday, 25th July 2024
10:00 AM

End:
Thursday, 25th July 2024
2:00 PM

Meeting Status

Status:
Confirmed

Date:
25 Jul 2024

Location:
Council Chamber - Appletree Court, Beaulieu Road, Lyndhurst, SO43 7PA

Meeting Attendees

Committee Member

Cllr Jack Davies

Liberal Democrat

Present, as expected

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Officer

Rich Bird

In attendance

Committee Member

Cllr Alan Alvey

Conservative

Present, as expected

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Committee Member

Cllr Alex Wade

Liberal Democrat

Present, as expected

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Chairman

Cllr Alan O'Sullivan

Conservative

Present, as expected

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Vice-Chairman

Cllr Barry Dunning

Conservative

Present, as expected

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Committee Member

Cllr Jacqui England

Independent

Present, as expected

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Committee Member

Cllr Barry Rickman

Conservative

Present, as expected

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Committee Member

Cllr Christine Ward

Conservative

Present, as expected

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Committee Member

Cllr Phil Woods

Liberal Democrat

Apologies

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Officer

Strategic Director of Corporate Resources & Transformation, Section 151 Officer

Alan Bethune

In attendance

Officer

Assistant Director - Finance

Paul Whittles

In attendance

Officer

Assistant Director Transformation

Rebecca Drummond

In attendance

Officer

Performance & Insight Manager

Saqib Yasin

In attendance

Officer

Service Manager - Revenues, Benefits and Customer Services

Ryan Stevens

In attendance

Officer

Service Manager (Estates, Valuations & Facilities)

Andrew Mills

In attendance

Officer

Democratic Services Officer

Andy Rogers

In attendance

In Attendance

Leader of the Council

Cllr Jill Cleary

Conservative

In attendance

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In Attendance

Cllr Geoffrey Blunden

Conservative

In attendance

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In Attendance

Cllr Jeremy Heron

Conservative

In attendance

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In Attendance

Cllr Steve Davies

Conservative

In attendance

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In Attendance

Cllr Janet Richards

Green

In attendance

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In Attendance

Cllr Malcolm Wade

Liberal Democrat

In attendance

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Officer

Kim Gray

In attendance

Officer

Climate Change Manager

Roxanne King

In attendance

Officer

Civic Buildings and Facilities Manager

Samantha Wills

In attendance

Officer

Democratic Services Manager

Matt Wisdom

In attendance

Agenda

0 Apologies

1 Minutes

To confirm the minutes of the meetings held on 28 March 2024 and 13 May 2024 as correct records.

2 Declarations of Interest

To note any declarations of interest made by members in connection with an agenda item. The nature of the interest must also be specified.

Members are asked to discuss any possible interests with Democratic Services prior to the meeting.

3 Public Participation

To receive any public participation in accordance with the Council’s public participation scheme.

4 Annual Performance and Provisional Budget Out Turn

To receive the Annual Performance and Provisional Budget Out turn report.

Attachments:

Document Annual Performance and Provision Budget Outturn 2023-24 17 Jul 2024
Document Appendix 1 - Annual performance report 17 Jul 2024
Document Financial Monitoring Report - 2023-24 17 Jul 2024

5 Performance Management Framework

To consider a new Performance Mangement Framework.

Attachments:

Document 2024-07-25 - Performance Management Framework RaT 17 Jul 2024
Document APPENDIX 1 -. Performance Management Framework 17 Jul 2024
Document APPENDIX 2 - KPI list 17 Jul 2024
Document APPENDIX 3 - KPI DEFINITIONS HANDBOOK 2024-28 V2 17 Jul 2024

6 Customer Strategy

To consider a proposed Customer Strategy.

Attachments:

Document Report to RATOSP 25 July 2024 - Customer Strategy 17 Jul 2024
Document Appendix 1 - Customer Strategy 2024 to 2028 - HAC Overview and Scrutiny Panel July 17 Jul 2024

7 Transformation Business Case

To consider the business case for the Council’s Transformation Programme.

Attachments:

Document Business Case Report July 2024 v2 17 Jul 2024
Document Business case report - Appendix a 17 Jul 2024
Document Business case report - appendix b 17 Jul 2024

8 Commercial and Residential Property Strategy Annual Report

To receive the Annual update on progress with Commercial and Residential Property Strategy (Presentation).

Attachments:

Document RATP panel Commercial and Residential Report - July 2024 17 Jul 2024

9 ICT Work Programme 2024/25

To receive the ICT Work Programme 2024/25.

Attachments:

Document ICT Work Programme v4 for R&T Panel 17 Jul 2024

10 Financial Strategy Task and Finish Group Arrangements

To note proposed arrangements for the operation of the Financial Strategy Task and Finish Group in 2024.

Attachments:

Document Fin Strat 24 draft RAT Panel 270624 ABAR 17 Jul 2024

11 Portfolio Holders' Updates

An opportunity for the Portfolio Holders to provide an update to the Panel on developments within their portfolios and on performance data from January to March 2024.

Attachments:

Document Q4 202324 Leaders PPD 17 Jul 2024
Document Q4 202324 Finance and Corporate Services PPD 17 Jul 2024

12 Work Programme

To note the Panel’s work programme.

Attachments:

Document RAT Panel Work Prog for July Panel 17 Jul 2024

13 Any other items which the Chairman decides are urgent

Previous Meetings

12th May 2025