Havant Borough Council
Councillors:
36
Wards:
17
Committees:
35
Meetings (2025):
87
Meetings (2024):
96
Meeting
Overview and Scrutiny Committee - Havant
Meeting Times
Scheduled Time
Start:
Wednesday, 9th April 2025
5:30 PM
Wednesday, 9th April 2025
5:30 PM
End:
Wednesday, 9th April 2025
7:00 PM
Wednesday, 9th April 2025
7:00 PM
Meeting Status
Status:
Confirmed
Confirmed
Date:
09 Apr 2025
09 Apr 2025
Location:
Hurstwood Room, Public Service Plaza, Civic Centre Road, Havant, Hampshire PO9 2AX
Hurstwood Room, Public Service Plaza, Civic Centre Road, Havant, Hampshire PO9 2AX
Meeting Attendees
Committee Member
Vice Chairman of Planning Committee
Council Staff
Interim Executive Head of Commercial
Chris Riggott
Not required
Council Staff
Personal Assistant
Jane McEvoy
Not required
Secretary
Democratic & Electoral Services Manager
Jenni Harding
Expected
Public
Spare Copies
Expected
Committee Member
Deputy Mayor of the Council and Vice Chairman of Licensing Committee
Committee Member
Leader of the Reform UK Party
Chairman
Chairman of Overview and Scrutiny Committee
Agenda
1
Apologies for Absence
To receive any apologies for absence from members.
Minutes
Apologies for absence were received from Councillors Anne Briggs, Andrew Briggs, Brent, Collings and Tansom.
Councillor Milne attended as Standing Deputy for Councillor Andrew Briggs.
Councillor Milne attended as Standing Deputy for Councillor Andrew Briggs.
2
Declarations of Interest
To receive and record any declarations of interests from Members present.
Minutes
There were no declarations of interests relating to matters on the agenda.
3
Minutes of the Previous Meeting
To receive the Minutes of the meeting held on 06 February 2025 and 10 February 2025.
Attachments:
- Document Minutes Public Pack, 06/02/2025 Overview and Scrutiny Committee 01 Apr 2025
- Document Minutes Public Pack, 10/02/2025 Overview and Scrutiny Committee 01 Apr 2025
Minutes
RESOLVED that the minutes of the meeting of the Overview and Scrutiny Committee held on 06 February 2025 and 10 February 2025 were approved as a true record and signed by the Chairman.
4
Future of Customer Services - Progress Report
Attachments:
- Document April 25 - Overview and Scrutiny Committee Report - Customer Services Update 01 Apr 2025
- Document Appendix A - Customer Services - Overview and Scrutiny April 2025 01 Apr 2025
- Document Customer Services - Questions submitted prior to Overview and Scrutiny Committee Meeting 01 Apr 2025
Minutes
The Committee were given an opportunity to scrutinise and submit comments on the Future of Customer Services – Progress Report.
Questions received prior to the meeting, in accordance with the Overview and Scrutiny Procedure Rules, together with e responses to these questions were published and circulated before the meeting commenced.
Members asked supplementary questions which were duly responded to during the meeting.
During the scrutiny, the Committee explored :
· The timing of the TUPE discussions for the Capita Customer Service Team commencing in July.
· The effect of local government reform and integration of other systems and councils that potentially could become part of a unitary authority.
· The transfer of existing data from Capita to Netcall
· Data retention policies.
· Examples of how the ICT infrastructure and new in-house customer service complement each other
· Working with the customer services officer to ensure that they are supported through this uncertain time.
RESOLVED that Cabinet be that the report has been scrutinised and that the Committee does not wish to make any formal comments or recommendations to Cabinet.
Questions received prior to the meeting, in accordance with the Overview and Scrutiny Procedure Rules, together with e responses to these questions were published and circulated before the meeting commenced.
Members asked supplementary questions which were duly responded to during the meeting.
During the scrutiny, the Committee explored :
· The timing of the TUPE discussions for the Capita Customer Service Team commencing in July.
· The effect of local government reform and integration of other systems and councils that potentially could become part of a unitary authority.
· The transfer of existing data from Capita to Netcall
· Data retention policies.
· Examples of how the ICT infrastructure and new in-house customer service complement each other
· Working with the customer services officer to ensure that they are supported through this uncertain time.
RESOLVED that Cabinet be that the report has been scrutinised and that the Committee does not wish to make any formal comments or recommendations to Cabinet.
5
Active Wellbeing Strategy
Attachments:
- Document OS Report - AWS 09.04.25 01 Apr 2025
- Document 1. Havant Borough Active Wellbeing Strategy - FINAL 01 Apr 2025
- Document 3. Integrated Impact Assessment - Active Wellbeing Strategy 01 Apr 2025
- Document AWS - O&S presentation 9th April 01 Apr 2025
- Document 2.AWS Engagement Findings Report FINAL 01 Apr 2025
- Document Active Wellbeing - Questions submitted prior to Overview and Scrutiny Committee Meeting 01 Apr 2025
Minutes
The Committee were given an opportunity to scrutinise and submit comments on the Active Wellbeing Strategy.
Questions received prior to the meeting, in accordance with the Overview and Scrutiny Procedure Rules, together with e responses to these questions were published and circulated before the meeting commenced.
Members asked supplementary questions which were duly responded to during the meeting.
During the scrutiny, the Committee explored::
· whether newbuild projects would also benefit from wellbeing equipment
· The feasibility of changing parking charges to encourage residents to get out in the borough early morning and evening.
· Ways of working with local schools to encourage more activity in young children.
· The powers available to the Council to limit the number of local takeaways in the area.
· Ways to engage partners so as to provides more cycle paths and networks
RESOLVED that Cabinet be recommended to
1. consider early morning (before 9.00am) and early evening (after 6pm) parking charges for carparks in areas situated around exercise and recreation spaces;
2. consider allowing charitable organisations providing fitness for residents to have a hire fee concession for their use of Havant Borough Council land;
3. consider that the wellbeing strategy should ensure that outside space in the borough is fit for purpose and considers the network of cycle paths and walkways around the borough;
4. consider initiatives that encourage activities for residents such as a ‘Havant healthy charter’ award; and
5. ensure that the Wellbeing Strategy is aligned with other strategies of Havant Borough
to persuade residents to take up more fitness activities and to attract new wellbeing initiatives in the Borough.
Questions received prior to the meeting, in accordance with the Overview and Scrutiny Procedure Rules, together with e responses to these questions were published and circulated before the meeting commenced.
Members asked supplementary questions which were duly responded to during the meeting.
During the scrutiny, the Committee explored::
· whether newbuild projects would also benefit from wellbeing equipment
· The feasibility of changing parking charges to encourage residents to get out in the borough early morning and evening.
· Ways of working with local schools to encourage more activity in young children.
· The powers available to the Council to limit the number of local takeaways in the area.
· Ways to engage partners so as to provides more cycle paths and networks
RESOLVED that Cabinet be recommended to
1. consider early morning (before 9.00am) and early evening (after 6pm) parking charges for carparks in areas situated around exercise and recreation spaces;
2. consider allowing charitable organisations providing fitness for residents to have a hire fee concession for their use of Havant Borough Council land;
3. consider that the wellbeing strategy should ensure that outside space in the borough is fit for purpose and considers the network of cycle paths and walkways around the borough;
4. consider initiatives that encourage activities for residents such as a ‘Havant healthy charter’ award; and
5. ensure that the Wellbeing Strategy is aligned with other strategies of Havant Borough
to persuade residents to take up more fitness activities and to attract new wellbeing initiatives in the Borough.
6
Quarter 3 Performance and Priorities - Housing focus
Attachments:
- Document Q3 performance and priorities update - Overview and Scrutiny April 2025 01 Apr 2025
- Document Appendix 1 Performance and priorities service - Housing presentation 01 Apr 2025
- Document Appendix 2 Q3 Corporate Performance Housing 01 Apr 2025
- Document Appendix 3 Q3 Corporate Priorities Housing 01 Apr 2025
- Document Quarter 3 Performance and Priorities - Questions submitted prior to Overview and Scrutiny Committee Meeting 01 Apr 2025
Minutes
The Committee were given an opportunity to scrutinise and submit comments on the Quarter 3 Performance and Priorities – Housing Focus
Questions received prior to the meeting, in accordance with the Overview and Scrutiny Procedure Rules, together with e responses to these questions were published and circulated before the meeting commenced.
Members asked supplementary questions which were duly responded to during the meeting.
During the scrutiny, the Committee explored:
· Initiatives being considered to those residents who would be willing to downsize their homes if unoccupied
· The council’s powers to claim back any money spent on temporary accommodation through Universal Credit.
· Preventative measures to help residents from becoming homeless.
· Rough sleepers within the Borough.
RESOLVED that Cabinet be recommended to consider whether it wishes to take any action in response to the comments detailed below
1. What ambitious support might be offered to best resource the housing department in its aims to both prevent homelessness and provide temporary accommodation.
2. if the portion of newly delivered houses is appropriate for the KPIs verses the raw number of houses delivered.
Questions received prior to the meeting, in accordance with the Overview and Scrutiny Procedure Rules, together with e responses to these questions were published and circulated before the meeting commenced.
Members asked supplementary questions which were duly responded to during the meeting.
During the scrutiny, the Committee explored:
· Initiatives being considered to those residents who would be willing to downsize their homes if unoccupied
· The council’s powers to claim back any money spent on temporary accommodation through Universal Credit.
· Preventative measures to help residents from becoming homeless.
· Rough sleepers within the Borough.
RESOLVED that Cabinet be recommended to consider whether it wishes to take any action in response to the comments detailed below
1. What ambitious support might be offered to best resource the housing department in its aims to both prevent homelessness and provide temporary accommodation.
2. if the portion of newly delivered houses is appropriate for the KPIs verses the raw number of houses delivered.
7
Work Programme
Attachments:
- Document Workplan as at 25 0331 01 Apr 2025
Minutes
The committee considered it’s work programme for 2025/26. Members raised that the Executive Head of Planning was still included in the work programme and needs to be removed, and the items updated.
In response to a request form a Member of the Committee to scrutinise the proposed fees and charges for 2026/27, the Chairman of the Committee advised that she would discuss the feasibility of including this review in next years Work Progamme
RESOLVED that the Work Programme be noted.
In response to a request form a Member of the Committee to scrutinise the proposed fees and charges for 2026/27, the Chairman of the Committee advised that she would discuss the feasibility of including this review in next years Work Progamme
RESOLVED that the Work Programme be noted.
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